At jilik, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a player on jilik.live.
Summary: jilik collects personal data to operate your account, process payments, comply with legal obligations, and improve the platform. We do not sell your personal data to third parties. You have the right to access, correct, and request deletion of your data at any time by contacting our support team.
jilik Casino ("jilik," "we," "us," or "our") operates the online gaming platform accessible at jilik.live. This Privacy Policy describes how jilik collects, uses, stores, and protects the personal information of users ("you," "your") who register for and use the Platform, in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
By registering an account on jilik.live or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the Platform.
This Privacy Policy should be read together with jilik's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
jilik collects the following categories of personal data from users of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity & Contact | Name, email, date of birth, address | Account creation, KYC, communications |
| Financial | GCash/PayMaya details, transaction history | Payment processing, fraud prevention |
| Technical | IP address, device info, session logs | Security, platform improvement |
| Communications | Support chat transcripts, emails | Customer service, dispute resolution |
| Responsible Gaming | Self-exclusion status, deposit limits | Player protection, regulatory compliance |
jilik collects personal data through the following means:
When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, respond to a survey, or otherwise interact with the Platform, you provide personal data directly to jilik.
When you access and use the Platform, jilik automatically collects technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This data is collected to ensure the security and proper functioning of the Platform and to improve the user experience.
jilik may receive personal data about you from third-party payment processors (e.g., GCash, PayMaya), identity verification service providers, fraud prevention services, and analytics providers. Data received from third parties is handled in accordance with this Privacy Policy.
jilik uses your personal data for the following purposes:
jilik processes your personal data on the following legal bases under the Data Privacy Act of 2012:
jilik does not sell, rent, or trade your personal data to third parties for their own marketing purposes. jilik may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
jilik engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, customer support platforms, and analytics providers. These service providers are contractually bound to process your data only on jilik's instructions and in accordance with applicable data privacy laws.
jilik may disclose your personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where required to do so by applicable law, court order, or regulatory directive. This includes disclosures required under AML legislation and gaming regulations.
In the event of a merger, acquisition, restructuring, or sale of all or part of jilik's business, your personal data may be transferred to the relevant successor entity. jilik will notify you of any such transfer and the privacy practices of the successor entity prior to your data being transferred and becoming subject to a different privacy policy.
jilik may share your personal data with other third parties where you have given your explicit consent to such sharing.
Important: jilik will never share your personal data with third parties for their own direct marketing purposes without your explicit prior consent. You may withdraw consent for marketing at any time by contacting jilik support.
jilik uses cookies and similar tracking technologies to enhance your experience on the Platform, ensure security, and gather analytics data. A cookie is a small text file placed on your device when you visit a website.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the Platform to function (e.g., session management, login state) | Session |
| Functional | Remembers your preferences (e.g., language, game settings) | Up to 1 year |
| Analytics | Collects anonymized usage data to help improve the Platform | Up to 2 years |
| Security | Detects fraudulent activity and protects account security | Session / persistent |
You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the jilik platform and prevent you from accessing certain features, including your account. Disabling analytics or functional cookies will not prevent you from using the Platform but may result in a less personalized experience.
jilik retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or as necessary for the purposes described in this Privacy Policy. The following general retention periods apply:
When personal data is no longer required for the purposes for which it was collected and no legal obligation requires its continued retention, jilik will securely delete or anonymize the data.
jilik implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While jilik takes data security seriously and employs industry-standard safeguards, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilik will notify you and the relevant Philippine authorities in accordance with applicable law.
Your role in security: You are responsible for keeping your jilik account credentials confidential. Never share your password with anyone — jilik staff will never ask for your password. If you suspect unauthorized access to your account, contact jilik support immediately.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by jilik:
To exercise any of these rights, please contact jilik's support team via live chat on the Platform or by email. jilik will respond to your request within 30 days. Some requests may be subject to identity verification before jilik can process them.
jilik does not knowingly collect personal data from individuals under the age of 21. The Platform is strictly intended for adults aged 21 and above, consistent with Philippine regulations governing casino-style online gambling. If jilik becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed.
If you are a parent or guardian and believe that your child has provided personal data to jilik, please contact our support team immediately so that appropriate action can be taken.
The jilik platform may contain links to third-party websites or services for informational purposes. jilik is not responsible for the privacy practices or content of those third-party sites. This Privacy Policy applies solely to data collected by jilik through the jilik.live platform. We encourage you to review the privacy policies of any third-party sites you visit.
jilik reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or jilik's data processing practices. When material changes are made, jilik will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is indicated at the top of this page.
Your continued use of the jilik platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree to the updated Privacy Policy, you must stop using the Platform and may close your account in accordance with the Terms & Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or jilik's handling of your personal data, please contact our Data Privacy team. You may also reach out to jilik's customer support team, available 24/7 via live chat on the Platform.
jilik Casino – Data Privacy
Website: jilik.live
Email: [email protected]
Support Hours: 24/7 via live chat on the Platform
If you are not satisfied with jilik's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
jilik takes a multi-layered approach to data privacy. Here's a quick look at the key protections in place for every player on the platform.
All data transmitted between your device and jilik.live is protected by SSL/TLS encryption. Sensitive data stored on our servers — including financial details and ID information — is encrypted at rest.
jilik verifies the identity of every player to protect against fraud and ensure compliance with Philippine regulations. Your ID documents are handled securely and never shared without your consent.
jilik does not sell, rent, or trade your personal data to third parties for marketing purposes — ever. Your information is used solely to operate your account and improve your experience on the platform.
jilik operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173). You have the right to access, correct, and request deletion of your personal data at any time.
Deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank are processed through certified payment gateways. jilik never stores your full payment credentials on its own servers.
Manage your marketing preferences, request a copy of your data, or ask for account deletion — all through jilik's 24/7 support team. Your privacy choices are respected and acted on promptly.
Join thousands of Filipino players who trust jilik for a secure, fair, and responsible gaming experience. Your data is protected — so you can focus on the game.
Join jilik Today21+ only. Please play responsibly. Full Privacy Policy and Terms & Conditions apply.